FAQ

The concept of travelling to another place/country for medical reasons, be it for health or wellness is called Medical Tourism
The present trend amongst medical tourist in india is observed to be primarily surgical options that are elective procedures such as cosmetic surgery, hip and knee replacements, dental procedures, infertility treatments and any procedure that is usually not covered by insurance in their country or has a long waiting period in their home place.
Owing to the currency exchange rates and cheap skilled labour availability in India, one can gain a cost advantage of 40 – 60% in elective processes as compared to US or UK. The cost is an all inclusive package that offers tickets for travel, hospital stays, doctor’s fee and cost of treatment.
No, Indian medical standards match up to the highly prescribed international standards. The lower costs are due to favorable currency conversion rates and lower costs of operating in India.
Healthwayz has a logical flow of process that matches convenience of the patient and looks into the well-rounded comprehensive treatment in India. You could look into Healthwayz ready-reckoner.

Healthwayz offers transparent payment options, which are to be done at the point of service. All hospitals accept payments directly for medical expenses. You will be required to make payments as per the hospital policy. Usually, this involves paying a deposit prior to undergoing any diagnostic tests and/or procedures. A final bill will be presented to you prior to discharge from the hospital.

All other service-offering booked by us, including travel and accommodation charges, will be collected as per set rules and regulations of Healthwayz.

There are five main reasons why one should choose India as their choice and destination:
1. A pool of highly qualified and experienced medical experts that populates most of the super speciality hospitals in India and many international institutes. The quality of education is directly related to the cultural emphasis on education enabling them to be real and reliable talent for all.
2. Superior infrastructure facilities with State of the Art Infrastructure with cutting edge technology to match any international standards.
3. A rich legacy of alternative medicine well recognised for its contribution, both for treatment and well-being like Yoga, Ayurveda, Homeopathy Unani, Naturopathic Medicine and more.
4. A diverse geography and rich cultural heritage that makes India a world-class travel destination. The must see luring tourist spots like Taj Mahal, Indus valley, Hampi Ruins are a part of world heritage and also includes other natural splendours like the beaches of Goa, the backwaters of Kerala, snow clad Himalayan Ranges and heritage rich Rajasthan to name a few.
5. The Cost advantage, its lower by a whopping 40% - 60% as compared to UK and USA

Indian private hospitals are not just designed to provide world-class medical care in India but compete with world’s best in terms of infrastructure and technology employed for treatment worldwide. The best medical equipments are used, so are best talents employed here.

Healthwayz also makes a conscious effort to network with the very best to provide hospitals with focus on patient safety and comfort (having been designed in such a way that will minimize the risk of infection) and associate with evaluated and selected hospitals that meet very high international standards to be a part of our partner network.

Healthwayz recommends you speak to your doctor before embarking on the medical travel. Healthwayz offers pre-travel tele-consultation with the corresponding physician in India to ensure that all of your questions are answered.

Healthwayz provides this as a part of its travel package, as it wants you to be totally comfortable with the decision to go to India for your medical needs. A second opinion with our panel of doctors is well arranged too.

Healthwayz relationship mangers assigned to you will be available to ensure your comfort and convenience at every step of the way. Their sole function is to provide you with any assistance that you may need. Transportation to accommodation, consultation to treatments, translation service to local sightseeing, cuisine or shopping - they will guide you all the way.

In addition, you will also be given a pre-paid cellular phone during your stay, so that you can stay connected with your relationship manager all the time.

Yes we will. Our relationship managers and the staff in our partner hospitals are capable of speaking English and we would also provide you with interpreters who could speak your native language, whenever required.
Yes you can, but only once your doctors permit travel. However, by process, our consultant in India will make an assessment of your recovery and decide as to when it may be possible for you to travel. You will be advised accordingly.
Healthwayz stays with you all the way through post care and recovery. Our unique services ensure post-treatment consultation by Healthwayz panel of doctors in your home country and monitor your recovery, progress and other developments.
Yes, undoubtedly. Indian doctors are considered to be one of the best in the world. Additionally, Indian Healthcare Industry has seen a sea change in the last few years with hospitals investing heavily on developing their infrastructure, training their workforce, and acquiring JCI and other international accreditations. All this has resulted in rapid enhancement in the quality of Medical Care provided by Indian hospitals.
India is the second largest populous country in the world and that is the reason why economies of scale are very high here. The number of any kind of procedures owing to large Indian population is high and this significantly reduces the overhead cost of medical procedures. Also, lower salaries in comparison to developed countries, is a big reason contributing to the lower cost of the procedures in India. You also stand to gain from value of currency exchange.
Sure, you could go directly. And opting to use Healthwayz services is a choice you make.
Healthwayz offers two most primary advantages:
1. In depth knowledge of hospital strengths and weakness aiding you to match well your choice; and offering discretion and direction in adopting process and procedure advantage with unbiased second opinions; and better values from one hospital to another.
2. Hassle-free and seamless management of administration process; long drawn admission and discharge processes; other peripheral needs like diagnostic tests, to- and-fro travel; Visa coordinates; verification process; Language translation; Local assistance for patient care giver; and any other service that could smoothen any complex or cumbersome process in a new land of diversities.
As far as payment is concerned, Healthwayz has set rules and regulations. Most hospitals accept payments directly. It is entirely up to you. The total amount will be the same in both the cases.